Our Privacy Policy (or statement) serves as a legal document meant to protect both the company and its clients and organizations alike.
The Privacy Policy was last updated on Wednesday, October 25, 2023 at 11:00 AM CST.
What & Why
We collect and use the following information to provide, improve, protect, and promote our Services. Account information. We collect, and associate with your account, the information you provide to us when you do things such as sign up for your account, upgrade services to a paid plan, and set up two-factor authentication (like your name, email address, phone number, payment info, and physical address).
Contact Information
You may choose to give us access to your contacts to make it easy for you, and your group if you're a counseling service group user, to do things like share and collaborate, send messages, and invite others to use our services. If you do, we'll store those contacts on our servers.
Usage information
We collect information related to how you use our counseling services, including actions you take in your account (like sharing, editing, viewing, creating and moving files or folders, and sending and receiving electronic signature requests and other transactions). We use this information to provide, improve, and promote our services, and protect our company and its business users.
Device Information
information. We also collect information from and about the devices you use to access our counseling services. This includes things like IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information. For example, we use device information to detect abuse and identify and troubleshoot bugs.
Cookie Information
Cookies and other technologies. We use technologies like cookies and pixel tags to provide, improve, protect, and promote our Services. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our Services, and improving them based on that information. You can set your browser to not accept cookies, but this may limit your ability to use the Services. We may also use third-party service providers that set cookies and similar technologies to promote our services. You can learn more about how cookies and similar technologies work, as well as how to opt out of the use of them for advertising purposes, here.
Marketing Information
We give users the option to use some of our Services free of charge. These free Services are made possible by the fact that some users may upgrade to one of our paid counseling services. If you register for our Services, we will, from time to time, send you information about our counseling services upgrades when permissible. Customers and clients (or users) who receive these marketing materials can opt out at any time. If you don’t want to receive a particular type of marketing material from us, click the 'unsubscribe' link in the corresponding emails, or update your preferences in the Notifications section of your personal account.
